Calling all designers and folks curious about design thinking, join us for the first service design book club meeting at Groundfloor!

The Service Design Book Club has been running for a few months, and we thought it would be a fun chance to bring that experience to Groundfloor as we’re starting a new book in August.

Not sure what Service Design is?
Service Design is the interdisciplinary practice of using research to make a system or service work better. Service designers consider the employee, customer, and stakeholder experience to deliver cohesive service-oriented solutions. These concepts can apply to anyone, whether or not you consider yourself a designer!

How does the Service Design Book Club Work?
We tackle design or business books over the course of 2-3 months in a way that’s sustainable and supportive for busy professionals. Every month we meet up to discuss how these concepts apply to our work life, learning from each other along the way!

What are we reading?
We’ll be tackling the first 5 chapters of Mapping Experiences by James Kalbach. There’s a ton of images and diagrams, so it’s less intimidating than it sounds!

We hope to see you there!