General
What is Groundfloor?
Groundfloor is a members-only club for work and play. We provide members with design-led spaces in which to spend their time when they’re not at home. Our spaces are designed for work, socializing and wellness.
What do I do at Groundfloor?
Work, relax, eat / drink and exercise. You can also meet people and attend events. Essentially, do all the things you don’t feel like doing at home.
Who is Groundfloor for?
Groundfloor is for everyone. We’re building a club for people with an inclusive mindset who want a space to work and unwind around others.
How long does it take to join Groundfloor?
Membership spots open up a few times a month so the best way to join is to submit your interest here, speak with someone from our team and go for a tour!
What exactly is included in my membership?
- Unlimited access to your local club - Discounted meals, snacks and soft drinks - Access to member-only events - Lockers for daily usage - 1 free cowork guest pass per week / unlimited guests after 4PM - Unlimited coffee and tea - Local benefits exclusive to GF members
Does my membership cover all locations?
Yes, whilst your ‘home’ membership is for the location you initially joined, as a Groundfloor member you will be able to use your membership to access other locations once they open.
How much is membership?
We offer flexible membership options, with a month-to-month plan for those who need flexibility, starting at $200 to $300 per month depending on location. For those looking for more commitment, we have additional tiers.
How do Groundfloor Scholarships work?
Our mission has always been to build community across diverse industries and backgrounds. To make our platform more accessible to marginalized audiences, we've created a program for Black Indigenous People of Color early in their profession (0-2 years in new or transitional career) to be awarded partially subsidised memberships. NOTE: we have hit our limit on our scholarship fund at the moment and will review again in Q2 2025.
What is the policy on bringing guests?
You can bring one free cowork guest per week. Additional cowork guests before 4 PM are welcome at a rate of $20 each. During evenings and weekends, you may bring unlimited guests at no additional cost.
Can I pause my my membership?
Only if you have an Annual membership – you can pause for 1 month at a time, three times per year. To pause we charge a $50 fee, and any unused days are added to your cycle.
How do I cancel my membership?
You must give one day's notice to cancel your membership, and the cancellation request will only be processed through the app. Simply go into the app, head to Settings ->Have a question? ->Account cancelation". Our team will get back to you within 48 hours of submitting your request.
Are you dog-friendly?
Woof (Translation, yes) but all dogs must be on a leash and are not allowed on the furniture.
Can we bring food and drink to the club?
We operate a Bring Your Own Policy with regards to food, drink, alcohol, this is your home away from home.
Is there secure bike storage?
Yes, we have bike storage at all locations.
I have questions, who should I contact?
Reach us on hello@groundfloorclub.com and one of our team will get back to you.
