What is Groundfloor?
Groundfloor is a member-only club for work and play. We provide members with design-led spaces in which to spend their time when they’re not at home. Our spaces are designed for work, socializing and wellness.
What do I do at Groundfloor?
Work, relax, eat / drink and exercise. You can also meet people and attend events. Essentially, do all the things you don’t feel like doing at home.
Who is Groundfloor for?
Groundfloor is for everyone. We’re building a club for people with an inclusive mindset who want a space to flourish and unwind around others.
What exactly is included in my membership?
- Unlimited access to your local club - Unlimited coffee - Discounted meals, snacks and soft drinks - Access to exclusive member-only events - Lockable BYOB liquor locker - 3 guest privileges, daily
Are there any prerequisites of being a member?
We’re committed to building an engaged, active community. For this reason, we ask that all members attend a minimum of 2 Groundfloor events per month. This is especially important in the first few months, in order for you to dive in and get to know what’s on offer and for us to get to know you.
Does my membership cover all locations?
Yes, whilst your ‘home’ membership is for the location you initially joined, as a Groundfloor member you will be able to use your membership to access other locations once they open.
How much is membership?
Groundfloor membership starts at $130 per month based on annual pricing upfront. The other option is $200 per month on a no-contract basis.
How do Groundfloor Scholarships work?
Our mission has always been to build community across diverse industries and backgrounds. To make our platform more accessible to marginalized audiences, we've created a program for BIPOC early-career professionals (0-2 years in new or transitional career) to be awarded partially subsidised memberships. Please note that due to limited availability, we may not be able to accommodate all requests at this time. Nonetheless, we're committed to building a more inclusive community and encourage interested individuals to apply.
How long does it take for applications to be reviewed?
We review all applications individually. We're usually capped at 500 members per location. Those who apply after we reach this cap will have their applications reviewed whenever a spot opens up. If your application isn’t accepted straight away, you’ll be placed on a waiting list which is reviewed quarterly.
What is the $20 application fee for?
This is our way of verifying that you’re a real person.
How many guests can I bring with me?
You can bring up to 3 guests at any time.
I have questions, who should I contact?
Reach us on firstname.lastname@example.org and one of our team will get back to you.
How do I cancel my membership?
You must give 30 days in advance notice to cancel your membership. Simply go into the App -> Profile -> Need Support and select Account cancelation. Our team will get back to you within 48 hours of submitting your request.